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Privacy Policy

Impact VC which is part of Big Society Capital Limited respects your privacy and is committed to protecting your personal information. The General Data Protection Regulation (as it forms part of UK law by virtue of the European Union (Withdrawal) Act 2018) and the Data Protection Act 2018 (together, the DP Legislation) enhance an individual’s rights in relation to personal information about them. This privacy notice will inform you how we collect and look after your personal information in accordance with the DP Legislation and tell you about your privacy rights and how the law protects you. 

Important information and who we are:

This privacy notice tells you what to expect when Big Society Capital through it’s operation of Impact VC collects and processes your personal information. 

It is important that you read this privacy notice together with any other privacy notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy notice supplements the other notices and is not intended to override them. 



Big Society Capital is the controller and responsible for your personal data (collectively referred to as ‘we’, ‘us’ or ‘our’ in this privacy notice). 


Contact details 

If you want to request information about our privacy policy, you can email us at or write to: 

Head of Legal 
Big Society Capital 
New Fetter Place 
8-10 New Fetter Lane 


Changes to this privacy notice 

We keep our privacy notice under regular review. This privacy notice was last updated on 12th September 2023 and historic versions can be obtained by contacting us. 


Duty to inform us of changes 

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us. 


Third party links 

This website includes links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit. 

If you contact us via social media, the personal information you provide will remain on that platform and that platform will be the data controller. We encourage you to read the privacy notice of the relevant platform. 


Legal basis for processing personal information 

Under the DP Legislation, we must have a legal basis for processing your personal information. In the situations described in the next section, we process your personal information for one of the legal bases set out below. 

Legitimate interest*. We may process your information where it is in our legitimate interests to do so as an organisation and without prejudicing your interests or fundamental rights and freedoms. It is in our interests to ensure that our processes and systems operate effectively and to process information to help us achieve our mission  to unlock the impact potential of venture capital, and help solve the world’s most pressing challenges.  

Legitimate interest *

We may process your information where it is in our legitimate interests to do so as an organisation and without prejudicing your interests or fundamental rights and freedoms. It is in our interests to ensure that our processes and systems operate effectively and to process information to help us achieve our mission to improve the lives of people in the UK by connecting investment to charities and social enterprises that are creating social change. 


Consent **

We may process your information where you give us your consent to do so. You have the right to withdraw this consent at any time by contacting us at


Contract ***

We may process your information to comply with terms of agreement(s) between us. 


The situations where we collect data about you, what data we collect and why we collect it 


Visitors to the Impact VC Website *

We use Google Analytics and Wix to collect anonymised, aggregated data about visitors’ use of the website such as where the visitor came from, the browser types and versions, time zone setting and location and operating system used. We do this to find out things such as the number of visitors to the various parts of the site and to enable us to make the content useful. Further information about how Google uses this information and how you can control the information sent to Google can be found here. We do not collect any data on individuals via Google Analytics unless users have explicitly opted in to the collection of cookies. We do not make any attempt to find out the identities of the individuals visiting our website. If we do want to collect personally identifiable information through our website, we will be up front about this. We will make it clear when we collect personal information and will explain what we intend to do with it. 


Use of cookies by the Impact VC website **

When Big Society Capital provides services via ImpactVC, our aim is to make them easy, useful and reliable. Where services are delivered through the internet, this sometimes involves placing cookies on your device. A cookie is a small file of letters and numbers that is downloaded onto your computer, mobile phone or other internet enabled device when you visit a website. They are widely used in order to make websites work, or work more efficiently, remember your preferences, and to provide information to the owners of the site. Cookies cannot be used to identify you personally. Read more about the individual cookies we use by clicking here


Web forms ** 

We collect personal information (name, email, organisation) when you submit a web form on our website, such as the ‘contact us’ form or a form that you complete to access one of our reports. We use this data to respond to you if you have sent an enquiry, requested access to a report or provided consent to be contacted by one of our team. This data is stored to help us gain insight and feedback on our work and helps us fulfil our role of unlocking the impact potential of venture capital, and helping to solve world’s most pressing challenges. 



VC Impact Playbook 

Big Society Capital  is using GitBook, Inc. (“GitBook”) to host the VC Impact Playbook. When you access the VC Impact Playbook GitBook may collect information about how you use its services and your actions on the services, including your IP address. GitBook may also use tools, including third-party tools, to collect analytics data, which could include tracking cookies as well as other technologies. Further information about how GitBook uses this information and how you can control the information sent to GitBook can be found on its privacy policy. You can find further information on GitBook’s use of cookies and tracking technologies here 

Mailing lists ** 

You can subscribe to our mailing lists to keep informed of the latest news from Impact VC. Once you have subscribed, we will send you newsletters and information on relevant Impact VC initiatives such as campaigns and events. We may also use information you provide us with on your areas of interest to help us send you material which is most relevant to you. You can change you email preferences at any time or opt-out of email communications. We use a third-party service provider, Campaign Monitor, to deliver our email updates. For more information, please see Campaign Monitor's privacy notice and cookie notice


Journalists, media professionals, service providers, clients and partners * 

If you are one of our partners, service providers, community members clients or another professional we have worked with, such as our media contacts, we will retain your personal details for future contact unless you advise us otherwise. 


Interactions with Impact VC members,Big Society Capital employees and registering for Impact VC/Big Society Capital events ***

If you meet an representative of Impact VC/or an employee of Big Society Capital, for example, at an event, and give them your contact details, they will keep this information and may store this information  in order to contact you in the future about topics which might be of interest to you. They will also share this information with other staff members at Big Society Capital and representatives of ImpactVC and occasionally, they will pass it on to third parties who they think you would be interested to hear from. Similarly, we will sometimes receive your contact details from a third party who thinks you would be interested in hearing from us. 

When you register to attend seminars, training or other events that we organise or which relate to campaigns or other initiatives which we co-ordinate, both in person and online, we may ask you to provide contact information (such as name, email address and telephone number), biographical information (such as job title, employer and short credentials) and other relevant information (including communication preferences, meal preferences, guests’ names and feedback). When you register for an event or training session we may collect information on accessibility and dietary requirements. This is in order for us to make reasonable accessibility adjustments and take account of dietary requirements when arrangement refreshments. Where we organise events in partnership with other organisations, we may share the contact, biographical and other relevant information you provide to us with such partnership organisations for purposes of event management. We will use such information only where it is appropriate and relevant to our business relationship with you and where we have a lawful reason to do so. 

When you visit our office, we may share your personal data with the office reception and security staff in order to allow you access to our office. The reception and security staff will not share your personal details with any third parties. 


Attending Impact VC/Big Society Capital events online ** 

When you attend a recorded online event hosted by us and agree to your personal data being disclosed, the recording of the event will be stored on the Zoom (or other software provider) database and will be accessible to Big Society Capital employees. The recording will not be shared with any external parties, except as may be otherwise notified to you prior to the event. 


Using the ImpactVC platform and resources **

If you submit a membership form, respond to a survey or details for your profile to our Impact VC platform or access any ImpactVC resources we will process your personal data in order to manage your membership of ImpactVC and/or use of ImpactVC resources. If you consent we will share your details with other members of the ImpactVC community. ImpactVC uses third party service providers to manage the platform, resources and community. Through engaging with the ImpactVC platform your personal data will be used by those third party service providers in line with their own privacy policies. 


Sharing your data with third parties 

We use third party service providers for parts of our website, IT systems and when we communicate digitally with you. Sometimes they will process the personal information which you provide us with. 

As part of our market building role, we also periodically commission research to be carried out by third parties on our behalf. We may, therefore, occasionally be sharing your personal data with the companies we engage to conduct the research being commissioned. 


Transferring data to other countries 

We, or our third-party providers, may transfer the personal information we collect about you to countries outside the UK, on the basis that anyone to whom we pass it protects it in accordance with applicable laws and sufficient safeguards are put in place for these transfers. We are in the process of ensuring that, in the event that we transfer information to countries outside the UK, your personal information receives an adequate level of protection in a way that is consistent with and which respects the UK laws. Please contact us at if you require further information on this. 


Data Retention 

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements. 


Change of purpose 

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us at

If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so. 

Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law. 


Data Security 

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. 

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so. 


Your rights 

Under certain circumstances, by law you have the right to: 

  • Request access to your personal information (commonly known as a "data subject access request"). This enables you to receive a copy of the personal information we hold about you and to check that we are lawfully processing it. 

  • Request correction of the personal information that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected. 

  • Request erasure of your personal information. This enables you to ask us to delete or remove personal information where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal information where you have exercised your right to object to processing (see below). 

  • Object to processing of your personal information where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground. You also have the right to object where we are processing your personal information for direct marketing purposes. 

  • Request the restriction of processing of your personal information. This enables you to ask us to suspend the processing of personal information about you, for example if you want us to establish its accuracy or the reason for processing it. 

  • Request the transfer of your personal information to another party. 

No fee usually required 

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances. 

What we may need from you 

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response. 

Time limit to respond 

We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated. 

Complaints or queries 

If you have any questions about this Privacy Notice or want to submit a written complaint about how we handle your personal information, please contact us via You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues ( We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please contact us in the first instance



Terms and Conditions: 



31st May 2023




Access to this website is provided by Impact VC which is part of Big Society Capital Limited (“Us” or “We”). 


The website is subject to the following terms and conditions (the “Terms and Conditions”). Your use of this website constitutes acceptance of these Terms and Conditions, which take effect on the date of your first use of the website. 


This website and the information, tools and material contained in it are not directed at, or intended for distribution to or use by, any person or entity who is a citizen or resident of or located in any jurisdiction where such distribution, publication, availability or use would be contrary to applicable law or regulation or which would subject Us to any registration or licensing requirement within such jurisdiction. 


In the UK, the investment products and services featured in this website are directed exclusively at professional clients and eligible counterparties and are not and will not be made available to UK retail clients, (as defined by the rules of the Financial Conduct Authority). Retails clients should not rely on this material and should seek independent advice. 


No offer 

The information, tools and material presented in this website are provided to you for informational purposes only and are not to be used or considered as an offer or a solicitation to sell or an offer or solicitation to buy or subscribe for securities or other financial instruments, nor to constitute any advice or recommendation with respect to such securities or other financial instruments. It has no regard to the specific investment objectives, financial situation or particular needs of any person using this website and as such does not constitute individual investment advice or a personal recommendation. 


We may, to the extent permitted by applicable law and/or regulation, participate or invest in financing transactions with the issuer(s) of the securities referred to in this website, perform services for or solicit business from such issuers, and/or have a position or holding, or other material interest or effect transactions in such securities or options thereon or investments related thereto. We may, to the extent permitted by applicable law and/or regulation, act upon or use the information or opinions presented on this website, or the research or analysis on which they are based, before the material is published. We may have, may be providing, or have provided significant advice or investment services in relation to the investment concerned or a related investment. Additional information is, subject to duties of confidentiality, available on request. 


Nothing in this website constitutes investment, legal, accounting or tax advice, or a representation that any investment or strategy is suitable or appropriate to your individual circumstances, or otherwise constitutes a personal recommendation to you. The firm does not advise on the tax consequences of investments and you are advised to contact an independent tax adviser. Please note in particular that the bases and levels of taxation may change. Information on this website may relate to investments or services of an entity/person outside of the United Kingdom and further details as to where this may be the case are available upon request in respect of this material. 

Data Protection and Privacy 

Any personal data that you provide to Big Society Capital (which operates ImpactVC) will be treated in accordance with Our Privacy Policy. 

Intellectual property 


Except for the links to third party websites or content (as indicated throughout this website), all text and graphics in this website are owned by Us. 


Users must not reproduce, download, store in any medium, distribute, transmit or retransmit or manipulate any materials except for the purposes of prospective funding applicants’ decision-making processes, personal research or private study, or for temporarily downloading or viewing pages. Reproduction for any other purpose is not permitted without Our written permission which must be obtained in advance. 

Note that the VC Impact Playbook (hosted on GitBook) is subject to different intellectual property provisions set out in its Terms & Conditions.  


This website uses cookies. A cookie is a small file of letters and numbers that we put on your computer if you agree. These cookies allow us to distinguish you from other users of the website, which helps us to provide you with a good experience when you browse our website and also allows us to improve our site. Read more about the individual cookies we use by clicking here. 


Use and access 

We reserve the right in our sole discretion to deny you access to this website or any part of this website without notice and to decline to provide the service to any user that is in breach of these Terms and Conditions. 


You agree not to use this website in any way that causes, or may cause, damage to this website or impairment of the availability or accessibility of this website; or in any way which is illegal, fraudulent, harmful, offensive or obscene or which may harass or cause distress or inconvenience to any person. 


Limitation of Warranties and Representations and Liability 


Any investments described on this website may not be suitable for all people. Investors must assess for themselves whether any investment service is suitable for their own investment purposes before purchasing or using such service or product. The value of investments and the income derived from them may go down as well as up and you may not receive back all the money which you invest. 


Past performance should not be taken as an indication or guarantee of future performance, and no representation or warranty, express or implied, is made regarding future performance. Opinions and/or estimates reflect a judgment at the original date of publication by the firm and are subject to change without notice. The price, value of and income from any of the securities or financial instruments mentioned in this website can fall as well as rise. Foreign currency denominated securities and financial instruments are subject to fluctuations in exchange rates that may have a positive or adverse effect on the value, price or income of such securities or financial instruments. Investors in securities, the values of which are influenced by currency volatility, effectively assume this risk. 


Structured securities are complex instruments, typically involve a high degree of risk and are intended for sale only to sophisticated investors who are capable of understanding and assuming the risks involved. The market value of any structured security may be affected by changes in economic, financial and political factors (including, but not limited to, spot and forward interest and exchange rates), time to maturity, market conditions and volatility and the credit quality of any issuer or reference issuer. Any investor interested in purchasing a structured product should conduct its own investigation and analysis of the product and consult with its own professional advisers as to the risks involved in making such a purchase. 


This website is subject to periodic update and revision. Materials should only be considered current as of the date of initial publication appearing thereon, without regard to the date on which you may access the information. The firm maintains the right to delete or modify information on this website without prior notice. 


We may have issued other reports that are inconsistent with, and reach different conclusions from, the information presented in this website. Those reports reflect the different assumptions, views and analytical methods of the analysts who prepared them and the firm is under no obligation to ensure that such reports are brought to your attention. 


We make no warranties or representations relating to, and shall not be liable to you in respect of, this website or any other website to which it may be linked We shall not be liable for the accuracy, quality, completeness, availability of, or your ability to access, this website or any information contained in this website. 


Our inclusion of links to other websites does not imply any endorsement of the material of such websites or any association with their operators. You are solely responsible for evaluating the accuracy and completeness of any information contained on the third-party websites, and also the value and integrity of any resources, goods and services offered by such websites. 


To the extent permitted by law, we do not accept liability for any damages, including without limitation, indirect or consequential damages, or loss of profits, or any damage whatsoever arising out of or in connection with the use or loss of use of this site. 


Nothing in these Terms and Conditions (or elsewhere on our website) will exclude or limit our liability for fraud, for death or personal injury caused by our negligence, or for any other liability which cannot be excluded or limited under applicable law. 


You are granted access to this website conditional upon your agreement to indemnify Us and not to hold Us liable in any way for the results of any action you may take based on the material contained herein. 


Changes to the Terms and Conditions 


We reserve the right at any time without notice to revise the content of this website and the Terms and Conditions. Any changes to these Terms and Conditions will be posted on this website and by continuing to use the website following any such change you will signify that you agree to be bound by the revised Terms and Conditions of use. 




If any provision of these Terms and Conditions is invalid, illegal or unenforceable, that provision shall, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of these Terms and Conditions shall not be affected. 


Third Parties 


Any person who is not a party to these Terms and Conditions shall have no right (whether under the Contracts (Rights of Third Parties) Act 1999 or otherwise) to enforce or enjoy the benefit of these Terms and Conditions. 




No failure of either Us or you to exercise, and no delay by either Us or you in exercising, any right, power or remedy in connection with these Terms and Conditions (each a “Right”) shall operate as a waiver of that Right. 


Any exercise of any Right shall be without prejudice to any other any other rights or remedies and shall not preclude any other or further exercise of that Right or the exercise of any other Right. 


Governing law 


English law governs all matters between us in relation to this website and all claims or disputes arising out of or in connection with this website shall be subject to the exclusive jurisdiction of the courts of England and Wales. 


Our Details 


Our full name is Big Society Capital Limited. 


Our registered address is New Fetter Place, 8-10 New Fetter Lane, London, EC4A 1AZ and our registered entity number is 07599565. 


You can contact us by email at  

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